ABOUT US
WEsbell's History
Originally founded in 1964 as Wesbell Transport via a partnership between M.J. Campbell and Westmount Moving and Storage, the company addressed the growing need to provide specialized transportation and distribution services to the communications industry.
Today Wesbell Communications is a privately held Canadian company with Wesbell Technologies as its primary lineof business. From its inception, Wesbell Communications has maintained its reputation of customer service excellenceamongst its clients.
Wesbell Communications has developed a strategy to leverage its core competencies by targeting burgeoning markets and cultivating strategic alliances with global expansion.
Mission statement
The Management of each business unit of Wesbell Communications strives to provide customer service excellence without compromising the expectations of our valued customers, the health and welfare of our employees, or the environment of the world in which we all live.
- Market Leadership
- Innovative Service Solutions
- Business Relationships
- Value-Added Services
- Strategic Alignment
Core Values
Wesbell Communications prides itself on achieving excellence in what it feels are the three core areas of business success; customer service, our people and environmental responsibility. We feel that by focusing on and perfecting these aspects of our business, we are able to provide the best experience possible to each of our clients.
Customer Service and Performance Excellence
Wesbell is focused on customer service excellence and is committed to going beyond the call to satisfy our client’s needs each and every time we are given an opportunity to do so. Wesbell will continually strive to improve all aspects of its company, as individuals and as a team. By understanding our customer’s needs and expectations, while consistently working to innovate and improve our services and processes, we will always be one step closer to becoming the best in customer service and performance excellence in our respective industries of telecommunications, logistics and quality assurance.
Our People
Wesbell employees are all part of a team that is committed to working together to enhance the quality of our work. By sharing ideas, technologies and talents, the company can establish a solid foundation from which to build off of and grow. The success of Wesbell is a result of the effort of each individual at every level of the organization. In addition to hiring the best candidates, we offer ongoing training, as well as numerous challenges and opportunities to our employees to ensure that our team remains at the forefront of their field. Our structure supports employee growth and we in turn receive an unprecedented level of productivity and commitment.
ENVIRONMENTAL RESPONSIBILITY
Wesbell Investment Recovery is ISO 14001 certified in both Canada and the United States and vigilantly maintains a compliant Environmental Management System to safeguard our employees and our environment. Wesbell has implemented a zero-landfill policy and strives to minimize environmental impact by reducing our contribution to municipal landfills by recycling all waste material whenever possible. Wesbell maintains documented environmental objectives and targets that are measurable and consistent with Wesbell’s environmental policy, including Wesbell’s commitment to the prevention of pollution and continual process improvement.
Our Vision
Wesbell Communications is a diverse and innovative organization that strives to both complement and enhance the business of its customers. It is through this approach that Wesbell is highly regarded by its customers as a valuable partner, not simply just another supplier.
Our goal at Wesbell Communications is to add value to our client’s business by continuously improving our “custom-tailored solutions” for each line of our Technology and Logistics businesses. Our focus on quality, safety and communication is what sets Wesbell apart from its competitors.
By cultivating strategic alliances, Wesbell strives to become an integral partner in our customers’ businesses which in turn allows them to focus on their core competencies.
SAFETY
Wesbell Communications supports every worker’s right to a safe and healthy workplace. The duty for creating and maintaining a healthy and safe workplace falls on every person in the company. Whether they are the Chief Executive Officer or the newest worker hired, everyone has a personal and shared responsibility for working together co-operatively to prevent occupational injuries and illnesses.
The path to achieving these goals includes work planning, hazard analysis, hazard control and training. We will seek secure, active employees and subcontractor participation while integrating the customer’s requirements and expectations.
We hold ourselves responsible and accountable for Health and Safety performance within the organization. To create added valve we will install management and feedback systems that permit us to measure our progress while ensuring superior performance.
And finally, we will exploit opportunities for program improvement and communicate effectively, consistently and competently.
